Frequently Answered Questions
Please allow us to help you better understand our payment processing services, features and functionality with some frequently answered questions.

General Questions

What is BillTech?
BillTech is a payment gateway and Internet Payment Service Provider (IPSP) serving the payment collection needs of qualified merchants and online businesses. Primarily a technology and risk assessment company, the professionals behind BillTech have provided payment solutions, merchant support and customer service for online businesses and their customers since 1996.
What does it mean to be PCI compliant?
The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that all systems that handle payment information are secure. Compliance with the PCI DSS means that our systems are secure and that customers can trust us with their sensitive payment card data.
Is BillTech PCI Compliant?
Yes. The systems utilized by BillTech have been validated as Level 1 PCI compliant.

Billing & Payment

Does BillTech support one-time transactions? What about recurring billing?
BillTech offers a number of ways to bill your customers, including one-time transactions, recurring billing, and per unit billing. If there is another billing method that you would like to use, please contact us about customizing it just for your company.
Can I use BillTech if my customers are in a country other than the U.S.?
Yes, your customers can be located almost anywhere in the world and they can make purchases from you using BillTech’s payment collection methods 24/7/365.
Does BillTech support multiple payment currencies?
Yes. BillTech offers a multitude of international and local forms of payment. BillTech can also process each payment type in your customers' local currency.

Getting Started

How do I get started?
To get started using BillTech’s services, simply contact our sales department.
Is there a setup fee to begin using BillTech?
No. You can sign up and integrate with BillTech with no set up fees. We charge our fees once you start making money.