Services

Services & Features

BillTech offers businesses the ability to accept payments from customers around the world without the need of opening and managing their own merchant accounts. Our well established infrastructure and proven technologies will instantly enable your business to accept payments in multiple currencies, multiple languages, and a vast selection of ever expanding payment options. BillTech has surpassed over one billion dollars in online transactions safely and securely thanks to our expertise in risk management and our global outreach technologies.

Credit Card & Debit Card Processing

Provide your customers the payment types that are the most widely recognized and used around the world. Currently we accept:

Visa
MasterCard
American Express
Discover
JCB
Carte Bleue

Visa Debit
MasterCard Debit
Direct Debit
Visa Electron
Maestro
Delta

Alternative Payment Processing

Reaching a global marketplace means accepting more than the top card association payment methods. It requires learning to work with other forms of payment familiar in other parts of the world. BillTech has researched and integrated localized billing products and continuously adds new ones. Currently we accept:

Online Checks
Sofortuberweisung
Ideal
Ukash
Dutch Incasso
Diners Card

Paysafe Card
Giro Pay
Enets
BC Card
China Union Pay
Dina Card

World Currencies

Let BillTech take the worry out of accepting global currency payments. Our merchants can accept payments in the following payment page submission currencies:

USD = (USA) U.S. Dollar
EUR = (European Union) Euro
GBP = (Great Britain) British Pound Sterling
JPY = (Japan) Japanese Yen
AUD = (Australia) Australian Dollar
CAD = (Canada) Canadian Dollar
CHF = (Switzerland) Swiss Franc

DKK = (Denmark) Danish Krone
HKD = (Hong Kong) Hong Kong Dollar
NOK = (Norway) Norwegian Krone
NZD = (New Zealand) New Zealand Dollar
SEK = (Sweden) Swedish Krona
ZAR = (South Africa) South African Rand
SGD = (Singapore) Singapore Dollar

Multiple Languages

BillTech's global billing services include automatic presentment of payment forms in eleven languages. Presentment of appropriate language is determined by the customers browser language. Supported languages include:

English
Spanish
Japanese
Italian
French
Korean
Norwegian

German
Danish
Dutch
Portuguese
Chinese
Serbian
Russian

Intelligent Payment Pages

Not only do you want to provide a transaction process with as little friction as possible, your payment forms should look professional, be secure, and offer the payment options your customer is looking for. They should be presented in the customers’ language and currency and return an expedient authorization. The payment form is the “make or break point” and thus is one of the most important parts of the customer experience. The form not only serves to authorize transactions but also to filter fraudulent ones. BillTech’s payment forms have been designed to give you the advantage in this area, protecting you from credits and chargebacks while maintaining optimum throughput. Features of BillTech's Smart Payment Pages include:

Automatic Language Detection / Translation
Cross Sell Options
Automatic Currency Converter
Multiple Payment Options

Customizable Payment Pages
Data Post In/Back Capable
Regional Billing Options
Per Unit Billing (available)

Reporting

BillTech provides real time reporting via its administration tools. Sales data can be retrieved from our site or we can provide you with APIs which will push the data to your servers if you prefer to utilize your own reporting interface.

Fraud Prevention & Detection

Online fraud costs merchants billions of dollars each year, making fraud prevention and detection essential to maintaining a successful business. BillTech’s suite of fraud prevention and risk management tools has been designed to minimize fraud and maximize sales for our clients.

BillTech’s network of pre-transaction tools is the first component of our fraud prevention and detection system. We use all of the standard screening and verification tools available, including AVS, Card Code Verification (CCV) and 3-D Secure (Verified by Visa and MasterCard SecureCode). In addition, we use our own set of proprietary rules and filters that have been developed and refined in-house over the last 15 years.

BillTech’s post-transaction analysis is the second feature of BillTech’s fraud prevention and detection system. Using our proprietary methodologies, we are able to provide real-time risk analysis and continually fine tune our billing processes. This post-transaction evaluation, combined with the use of our sophisticated portfolio analysis, enables us to monitor the entire lifecycle of a transaction, and gives our clients a competitive advantage not available anywhere else.

Technical Support

BillTech provides superior levels of technical support via our self-help and assisted-help resources. Product tutorials, self-help guides, manuals, and in-depth technical articles are available online to assist you. And, when you are unable to resolve an issue successfully on your own, our highly skilled and experienced technical support team is always available to help you.

Customer Support

The success of your business is directly linked to how well your customers are served, and nowhere is that more true than when your customers are making a purchase online. Customers making a purchase via the web often have questions both during and after the transaction. Accordingly, customer service representatives must understand each step of the online purchasing process in order to provide outstanding service to those customers.

At BillTech, we offer the most professional and well-trained customer service support on the web. Our customer service representatives deliver exceptional 24/7/365 customer billing support via live chat, telephone and email. Our telephone customer support is available in more than 150 languages, all day, every day.